Case Study

An Intelligent Application


Business Challenge

As the world’s largest processor of student loans, Nelnet Business Solutions (NBS) needed to manage a deep and disparate store of customer data, consolidate their unique product lines and reconcile complex reports on a daily basis. Based in Lincoln, Nebraska, NBS was eager to work with a local and trusted technology partner that could closely collaborate with their own developers to create a seamless, customized application. With tight timelines and few in-house developer resources to spare, NBS trusted Opti9 with this large and revenue-impacting project.

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Opti9 is a valuable cloud partner with a true focus on doing what’s best for an organization.

Eric White

Cloud Architect with Nelnet

The Opti9 Solution

Opti9 deployed a comprehensive Discovery process and a dedicated Application Services team to assist NBS in understanding their complete business needs. Through constant collaboration with the customer, Opti9 delivered a scalable, dynamic, and intelligent application that allows Nelnet to more quickly and efficiently assist their customers.

  • Through a comprehensive Discovery process, Opti9 helped NBS untangle their complex data to better understand their own business
  • Built a scalable, resilient and customizable application to meet the customer’s specific business needs
  • Deployed industry-leading Logi Business Analytics to quickly and accurately parse data into discrete and reportable fields, giving NBS and their customers access to crucial reporting data

The Results

Timely, Efficient, Ahead of Schedule

By delivering a custom application package ahead of schedule while meeting all the project specifications and demands, Opti9 equipped Nelnet Business Solutions to assist their customers in a more timely and efficient manner, while cutting operational costs. By consolidating previously disparate data sources and deploying sophisticated Business Intelligence tools for parsing and reporting, Opti9 created a single reconciliation tool that has vastly improved how NBS does business with its clients. And by building an application that NBS now resells to its own client base, Opti9 has created a new revenue stream for Nelnet Business Solutions.


Service Provided

Application Development


Client HQ

Lincoln, Nebraska


About the Client

Nelnet Business Solutions provides tuition management services for K-12 schools, campus commerce solutions for higher education institutions, and payment processing solutions for municipalities. Their comprehensive suite of services includes automated billing and payment processing, commerce management, tuition payment plans, financial aid assessment, cashiering solutions, and student refunds.

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