Trusted and Compliant Data Protection for Government Agencies

IT services for government agencies

The IT Landscape for Government Agencies in 2024

Government IT trends continue to be focused on a range of key areas that have been hot topics since emerging from the Covid-19 Pandemic. With President Biden’s 2021 Executive Order Looming, the race to implement a zero trust paradigm nationally across Federal and local government is set to speed up. This requires robust cybersecurity strategies to be put in place across any agency handling civilian data.

Government agencies are also continually being pushed to pursue digital transformation initiatives, incorporating technologies like cloud computing, automation, and data analytics to modernize their IT infrastructure. This has also led to an expansion of electronic government (e-government) services playing a significant role in improving accessibility and responsiveness to citizens through online platforms for various services.

The impact of the COVID-19 pandemic influenced IT strategies to focus on supporting remote work capabilities and ensuring secure collaboration tools for government employees. This continues to be a key focus for many agencies to better serve employees and civilians needing access to help/information.

Outdated IT Systems

Outdated IT systems can significantly impact the quality of services a government agency provides to the public. In a sector where security and efficiency are crucial, we cannot afford to let obsolete technology affect your public services. Slow or incompatible systems can result in delays, errors, and worst of all, major security vulnerabilities. All in turn could lead to compromised service delivery and therefore a loss of public trust.

By partnering with Opti9, you can avoid these challenges and ensure your government agency is supported by enterprise-bred IT solutions. Our team of friendly experts understand the specific compliance and regulatory needs of the public sector, and we can help you migrate apps, data and processes to a secure, fully managed cloud.

Supporting you on your Digital Transformation journey

Worldwide IT spending is projected to total $5.1 trillion in 2024, an increase of 8% from 2023, according to the latest forecast by Gartner, Inc. The public sector is set to witness a rapid increase in digital services for citizens, with Gartner also predicting that over 60% of governments will triple their offerings by 2024.

Opti9 has helped hundreds of customers, including government agencies realize the potential of digital transformation. Our range of cloud based solutions backed by our world class expertise can help you make data driven decisions on how best to serve your citizens.

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Securing Civilian Data

Cyber attacks on the public can impact not just the digital, but the physical world. Technological systems for energy, water and transport has been attacked in countries including: Ukraine, Israel and the US. Securing this critical infrastructure, ensuring data privacy with cybersecurity solutions and defending against emerging threats is of the utmost importance for the public sector.

Opti9 have a range of security solutions to help secure your government agency as well as our coveted Resilience as a Service solution. We can either review your strategy and secure the gaps or deliver an entire managed service for you.

Why choose Opti9?

  • Expertise: Decades of experience delivering managed services to a range of government agencies across the public sector.
  • Savings: Government agencies can reduce their overheads by outsourcing to our enterprise grade infrastructure. Fully managed, monitored and maintained by our technical consultants.
  • Security: Comprehensive security measures and protocols to protect government agencies from cyber attacks and data breach.
  • Serve civilians more efficiently: Having reliable and efficient IT systems in place enables government agencies to provide their constituents with better service. This includes faster response times, better communication, and more efficient access to information.

Opti9 provides an important part of our high availability and disaster recovery strategy. Backing up our data in real-time securely to Opti9 Cloud gives us an extra layer of protection against ransomware, disaster, fraud, and other threats that we face each day in Healthcare. This hybrid solution of diversifying between Prem and Cloud gives us the flexibility to respond quickly to the needs of the organization.

Roy Sookhoo

VP and Chief Information Officer of SUNY Downstate

Our Government Contracts

New York State Office of General Services (NYS OGS) Umbrella Contract

This contract certifies that Opti9 is a vetted and state-approved IT vendor and simplifies services procurement for New York State-funded organizations, eliminating the need for lengthy bidding processes. The NYS OGS Lot 3 cloud services contract is open to all New York State agencies, political subdivisions, local governments, public authorities, public school and fire districts, public and nonprofit libraries, and select non-profit organizations. Click here to view a recent case study about the State University of New York Health Science Center (SUNY Downstate Medical Center).

Available Services

  • Managed Cloud
  • Hybrid IT Management and Orchestration
  • Disaster Recovery-as-a-Service (DRaaS)
  • Ransomware Recovery-as-a-Service (RRaaS)
  • Offsite Backups-as-a-Service (BaaS)
  • Managed Hosting
  • Colocation
  • Managed Security

General Services Administration (GSA) IT Schedule 70

IT Schedule 70 provides federal, state, and local government agencies with access to cost-effective IT solutions from a vetted list of providers. Through a strategic partnership with Government Marketing & Procurement, LLC (GMP), Opti9 provides customers with a wide range of cost-effective services that are available for easy purchase through eBuy and GSA Advantage!, or by issuing an RFI or RFQ.

Available Services

  • Managed Cloud
  • Hybrid IT Management and Orchestration
  • Disaster Recovery-as-a-Service (DRaaS)
  • Ransomware Recovery-as-a-Service (RRaaS)
  • Offsite Backups-as-a-Service (BaaS)
  • Managed Hosting

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