Royal LePage Performance and Team Realty, operating over 20 sales offices and supporting more than 1,200 real estate agents and 80 staff in the National Capital Region, needed a solution to ensure hyper-availability and improve IT system reliability for daily high-volume transactions. This included managing listings, sales, contract processing, and commission distributions.
Before transitioning to Opti9’s fully managed cloud services, the brokerages faced critical challenges with network reliability, slow speeds, security vulnerabilities, and inadequate data backup. The existing wide-area network (WAN) suffered regular outages, poor performance, and lacked sufficient redundancy. As a result, they needed a comprehensive solution to meet their Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
The Solution: Secure, Scalable, and Resilient IT Infrastructure
Opti9, previously known as HostedBizz, was engaged to conduct a full network and IT systems audit. The findings led to the design of a robust and highly secure wide-area network (WAN) with private MPLS network access at all office locations. This was coupled with redundant network access and centralized threat management to improve security and uptime. The newly designed infrastructure achieved 99.999% uptime and significantly reduced security risks, providing a solid foundation for business continuity.
After optimizing the network, Opti9 helped migrate all IT systems to the cloud with a focus on scalability and redundancy. The systems were fully backed up using Veeam with best practice 3-2-1 backup policies ensuring that data could be recovered quickly in case of a disaster. This cloud solution eliminated the need for expensive hardware ownership while providing enhanced security and performance.
The Results: Performance, Reliability, and Cost Savings
The move to Opti9’s managed cloud led to major improvements in performance, reliability, and security. Key outcomes included:
- Improved Network Speed & Security: Fully managed private MPLS WAN with clean internet services.
- Scalable Infrastructure: Managed enterprise-grade cloud hosting supported all critical IT systems.
- Comprehensive Backup & DR: Veeam-managed backups ensured data availability with full disaster recovery capabilities.
- Cost Savings: Reduced IT operational costs by eliminating the need for on-premises hardware and IT management.
Ryan Kennedy, CFO of Royal LePage Team Realty, states:
“Transitioning our entire IT infrastructure to the Opti9 cloud and network has improved productivity, reliability, and reduced operating costs across our organization.”
Key Benefits & Outcomes
- Speed & Performance: Enhanced network reliability and speed with a private MPLS WAN and managed security services.
- Scalable Cloud Infrastructure: Flexible and redundant IT systems hosted on Opti9’s enterprise-grade cloud.
- Data Sovereignty: All customer data remains in Canada, managed by a Canadian-owned service provider.
- Best Practice Backup: 3-2-1 backup policies for secure, reliable data recovery.
- Disaster Recovery: Full DR capabilities with Opti9’s cloud in case of cyber-attacks or disasters.
This solution exemplifies how Opti9’s expertise in cloud and network management can empower businesses to improve operational efficiency, ensure data protection, and lower IT costs.