About Grapevine: Enhancing Employee Feedback & Evaluations

Grapevine specializes in employee evaluations, 360-degree feedback, team assessments, performance reviews, and engagement surveys. Since launching in 1999, Grapevine has helped businesses collect real-time insights to improve decision-making.

The Challenge: Aging On-Premises IT Infrastructure

Grapevine previously managed its own on-site servers and backups, which included:

  • Dell ESXi and Microsoft SQL servers
  • Routing, switching, and NAS storage
  • On-prem Veeam backups for disaster recovery

With hardware nearing end-of-life (EOL) and increasing IT maintenance demands, Grapevine needed a scalable, secure, and cost-effective solution to reduce downtime risks and operational strain.

The Solution: A Secure, Fully Managed Cloud Transition

To modernize its IT environment, Grapevine partnered with Dynamix, a trusted Managed Service Provider (MSP), and Opti9, a leading provider of disaster recovery and cloud solutions.

Following a comprehensive IT assessment, Dynamix and Opti9 implemented:

  • Three hosted Microsoft Windows Servers, including a Microsoft SQL server
  • A Sophos firewall for enhanced network security
  • Managed Veeam Backup for disaster recovery and data protection
  • Hosting in Tier III Canadian Data Centers for compliance & reliability

The Results: Stronger IT Resilience & Reduced Costs

By leveraging Opti9’s fully managed cloud infrastructure, Grapevine achieved:

✔ Business Continuity – Redundant infrastructure ensures uptime and failover protection

✔ Lower IT Costs – No more expensive hardware replacements, freeing up capital for growth

✔ Reliable Disaster Recovery – Veeam-powered backups ensure rapid data recovery

✔ Data Compliance & Security – Hosted in 100% Canadian-owned data centers, ensuring compliance with Controlled Goods regulations

What Grapevine Says About the Transition

“The service we deliver to our clients is our top priority. Moving to hosted servers and managed backups was seamless. Opti9 and Dynamix implemented our new infrastructure efficiently, saving us time and money—allowing us to focus on business growth instead of maintaining aging IT hardware.”

Wesley Houston, Managing Director, GrapevineEvaluations.com, GrapevineSurveys.com

Key Benefits & Outcomes

  • Fully managed and monitored Disaster Recovery as a Service (DRaaS) with Veeam Technology
  • Scalable IT infrastructure with a 100% Canadian-owned cloud
  • Data centers in Canada simplify compliance with Controlled Goods regulations
  • Enhanced security with continuous backups and 3-2-1 best practices
  • Full disaster recovery capabilities with Opti9 cloud for cyber resilience
  • Ensuring Data Compliance & Security

With Opti9’s secure cloud infrastructure, Grapevine now has a future-proof IT environment that ensures data protection, compliance, and rapid recovery in case of disruptions.

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