Privacy Policy

Reviewed: January 2024

Opti9 Technologies LLC., a Delaware Company (“Opti9”, “us”, “our” or “we”), is committed to protecting the privacy and information of users of our websites and services (collectively, the “Services”). We recognize the importance of your privacy and take it very seriously. This Privacy Policy describes how we collect, use and process your information when you use our Services. This policy does not apply to information collected by us, offline or through any other means, including on any other website operated by Opti9. All of the forms of data, content and information described below are collectively referred to as “information.”

YOUR CHOICE

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By using our Services, you confirm that have read, understood and agreed to be legally bound by the provisions of this Privacy Policy and our Terms of Use. If you do not agree to this Privacy Policy, please discontinue your use of these Services. This policy may change from time to time (Changes to our Privacy Policy). Your continue use of these Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

TYPES OF INFORMATION In connection with the Services, we may collect the following types of information from you:

Personal identifiable information that has been provided
Information that is about you but individually does not identify you; or
Information that describes your internet connection, the equipment you use to access our Website, and details about your usage of our Website.

INFORMATION YOU PROVIDE Personally identifiable information (“personal information”) is any information that may be used to identify or contact you personally, such as your name, email address, gender, phone number, postal or other physical address. We collect any information you provide when you use the Services. For example, when you order Services, we may collect basic information about you such as your name, username, password, email address, physical address, phone number, date of birth, and other personal and business demographic, billing or contact information. You may also provide us with certain employment information in connection with an application for employment with Opti9. In some cases, you may have previously provided your information to Opti9 (if, for example, you are a former employee).

We use the information you provide to provide you with the Services; to communicate with you; to operate, maintain, and enhance the Services; and to fulfill your specific requests. For example, if you send us an email message requesting information about Opti9, we will use your email address and other information you supply to respond to your request. If you send us a resume or curriculum vitae (CV) to apply online for a position with Opti9, we will use the information that you provide to identify potential job opportunities. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards.

Opti9 only collects “sensitive” personal information when the relevant individuals voluntarily provide us with this information. Sensitive information includes personal information regarding a person’s race, ethnicity, political beliefs, trade union membership, religious or similar beliefs, physical or mental health, sexual life or criminal record. Please use your discretion when providing sensitive information to Opti9, and do not provide sensitive information to Opti9, unless you thereby consent to Opti9’s use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in Opti9 databases. If you have any questions about whether the provision of sensitive information to Opti9 is, or may be, necessary or appropriate for particular purposes, please contact privacy@opti9tech.com

INFORMATION WE COLLECT AUTOMATICALLY

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: Non-Personal Information (automatically collected information which doesn’t identify the user).

Non-personally identifiable information, such as IP address, unique identifier number, operating system, browser, search queries, and browsing history, is collected during normal use of the Services. We use browser cookies, storage data, JavaScript, web beacons, pixels, flash cookies, and other tracking technologies to collect non-personally identifiable information from users of the Services. The tracking technologies collect and pass the collected information with an anonymous unique identifier. Below is a more detailed discussion on some of the technologies used to collect non-personally identifiable information.

Cookies (or browser cookies): When you use our website, we may send one or more “cookies” (small data files) to your computer to uniquely identify your browser and enable us to help you log in faster and generally enhance your navigation through the website. Cookies save you time, for example, if you personalize a web page, or navigate within the website, a cookie recalls your specific information on subsequent visits. A cookie file can contain information such as a user ID that the website uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to use the website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. In addition to enhancing the user experience, we may use cookies to track traffic user traffic patterns. We do this to determine the usefulness and efficiency of our Services and its various pages, and to analyze traffic patterns, in order to constantly improve the Services and better serve our customers.
Web Beacons: When you use our website, we may employ web beacons (small pieces of data that are embedded in images on the pages of websites) which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your account is collected using these web beacons. In addition, we may also use web beacons in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to analyze the traffic patterns on the website, such as the frequency with which our user visits various pages of our website, which ultimately leads to improvements and better content in connection with the Services.
Log Files: Log file information is automatically reported by your browser each time you access a web page. When you use our website, our servers automatically record certain information that your web browser sends whenever you visit the website. These server logs may include information such as your web requests, Internet Protocol address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

HOW WE USE YOUR INFORMATION

We may use the information that we collect from you to:

Provide, operate, maintain and improve the Services;
Enable you to access and use the Services, including uploading, downloading, collaborating on and sharing content and sending emails on your behalf;
Send you technical notices, updates, security alerts and support and administrative messages;
Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices;
Respond to your comments, questions, and requests and provide customer service and support;
Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about us and our select partners;
Monitor and analyze trends, usage, and activities in connection with the Services and for marketing or advertising purposes;
Investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities;
Personalize and improve the Services, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customize your experience on the Services;
Link or combine with other information we receive from third parties to help understand your needs and provide you with better service;
Enable you to communicate, collaborate, and share files with users you designate;
For other purposes about which we notify you.

CHOICES

If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request. Therefore, you may continue to receive communications from us after you have opt-out, while we process your request.

As described in “Cookies” section above, if you wish to prevent cookies from tracking you as you navigate our site, you may be able to do so by changing your browser settings. Note, however, that some portions of the Services may not work properly if you elect to refuse cookies.

ACCESS

If you have submitted personal information to Opti9, under most circumstances you have the right to reasonable access to that data to correct any inaccuracies. You can also make a request to update or remove information about you and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards. To request access to or correction, updating, or removal of your personal information please contact us at privacy@opti9tech.com.

INFORMATION SHARING AND DISCLOSURE

Your privacy is very important to us. We do not sell or disclose your personal information to third parties except as provided in this Privacy Policy. Your information may be disclosed to third parties only in the following circumstances:

We may disclose your personal information if required to do so by law or subpoena.
We may disclose your information if we believe that such action is necessary to: (a) protect and defend our rights and property, our Services and/or users of our Services; (b) enforce the terms of use with respect to our Services (including investigation of potential violations thereof); (c) detect, prevent or otherwise address fraud, security or technical issues; or (d) protect the safety of users of the Services, us or third parties. These third parties may have access to your personal information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.
We may share non-personally identifiable with third parties with whom we work who help us deliver promotions, offers and ads, and to improve the relevancy such promotions, offers and ads.
We may use certain trusted third party companies and individuals to help us provide, beta test, analyze, and improve the Services. These third parties may have access to your personal information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

CROSS BORDER TRANSFER

Opti9 is a US corporation and may transfer certain personal information across geographical borders to other Opti9 facilities. Opti9 may also store personal information in a jurisdiction other than where you are based and such jurisdiction may not provide the same level of protection for your personal information as your home country. By providing your information to Opti9, you are consenting to this transfer and/or storage of your information across borders. Each Opti9 location is required to safeguard personal data in accordance with its contractual obligations and data protection legislation applicable to its provision of services. Your personal information will only be transferred if appropriate or suitable safeguards are in place. If you are located in the EU you may have additional rights. You can find more information below.

REORGANIZATION OR SALE OF BUSINESS

If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

SECURITY

Your personal information is protected for your privacy and security. We safeguard the security and confidentiality of the data you send us with physical, technical, and managerial procedures. Please be aware that, despite out best efforts, no security measures are perfect or impenetrable. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us.

THIRD PARTY WEBSITES

Our website may contain links to other websites owned by third parties. Your use of such websites is at your own risk and is subject to the terms of those websites. We have no control over websites that are not ours, and we are not responsible for any changes to or content on them. We assume no responsibility for the content of or services offered by linked third party websites, and make no representations regarding the accuracy of the materials on such websites. Statements made on third party websites linked to or from our websites reflect only the views of their authors and not of us. Any third party content or a link to a third party website is not an endorsement of that content or third party website, or any products or services offered thereon.

PUBLIC FORUMS

We may offer chat rooms, message boards, blogs, bulletin boards, or similar public forums where you and other users of our Services can communicate. The protections described in this Privacy Policy do not apply when you provide information (including personal information) in connection with your use of these public forums. We may use personally identifiable and non-personal information about you to identify you with a posting in a public forum. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to this Privacy Policy. We are not responsible for events arising from the distribution of any information you choose to publicly post or share through our Services. Additionally, anything you post will be subject to our Acceptable Use Policy.

AGE RESTRICTION

In order to use the Services, you must be at least 18 years of age. Persons under the age of 18 are not permitted to use the Services, so this Privacy Policy makes no provision for their use. We do not knowingly collect personal information from users under 18 years of age. In the event that a user identifies himself or herself as an individual under the age of 18 within the Services, we will not collect, store or use any personal information of such user. Further, in the event that we receive personal information that we conclude was provided by a person under the age of 18, we will promptly delete such personal information. If you believe that we have information from an individual under the age of 18 please contact us at privacy@opti9tech.com.

CHANGES TO PRIVACY POLICY

We reserve the right, at our sole discretion, to modify this Privacy Policy at any time. If we modify this Privacy Policy, we will post the modification on the website and/or provide you with notice of the modification. We will also update the date at the top of this Privacy Policy. By continuing to access or use the Services after we have posted such a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, your only recourse is to cease using the Services.

EU-U.S. AND SWISS-U.S. PRIVACY SHIELD FRAMEWORKS

Opti9 participates in the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding certain personal information received by Opti9 in the U.S. from European Union member countries and Switzerland. Please see our Privacy Shield Policy at http://www.opti9tech.com/privacy-shield/ for information about Opti9’s data practices regarding personal information it receives from European Union member countries and Switzerland pursuant to the respective Privacy Shield frameworks. To learn more about the Privacy Shield program generally, and to view Opti9’s certification, please visit https://www.privacyshield.gov/.

CONTACT US IF YOU HAVE ANY PRIVACY QUESTIONS OR CONCERN

For additional inquiries about this Privacy Policy or our privacy practices, please feel free to contact us through the information below, or by following the instructions on our website.

501 Franklin Ave. Suite 200
Garden City, NY 11530

Toll Free: 1-866-932-2471
Phone: 516-938-4100
Fax: 516-938-5100

Email: privacy@opti9tech.com