Case Study

Long Island
Plastic Surgery Group:

Cloud Storage & Disaster Recovery

Business Challenge

LIPSG is a private practice with 20 providers. It maintains a large volume of secure patient records that must meet mandated HIPAA regulations, operates billing systems, manages patient care, and runs a 24x7x365 emergency hotline for the urgent needs of its patients. As a large practice, its IT requirements are extensive. The practice requires a reliable, secure, HIPAA-compliant and always-on environment complete with optimal network connectivity, data storage and backup to support its email, Electronic Medical Record (EMR), health communications and billing systems.

When you think about today’s providers, you realize that any company can copy technologies. What truly makes an organization unique is its employees and ability to leverage those technologies to solve complex business challenges. Opti9 is one of those companies; its staff is knowledgeable, accessible and a pleasure to work with. I am happy to have met them and look forward to continuing our business relationship in the future.

Harry Rivera

Directory of IT of LIPSG

The Opti9 Solution

LIPSG selected Opti9’s NY1 facility and DR seats to support its daily operations. As Long Island’s most secure, fully redundant data center, NY1 provides LIPSG with ample power, services and support. Opti9 provides the healthcare institution with access to world-class data connectivity, Cloud Storage, Disaster Recovery-as-a-Service (DRaaS) and Colocation services available at its NY1 data center facility.

Opti9 served as a single-source provider of all the necessary planning, logistics and technical support required to move LIPSG’s operations into its DR facility.

The Results

Given the on-demand, unpredictable nature of both LIPSG’s relocation project and daily operations, working with Opti9 helps ensure that any necessary changes can be accommodated quickly and cost-effectively without the practice having to contact multiple vendors. In additional to ensuring a seamless transition between IT sites, Opti9 enabled LIPSG to successfully run its daily operations from the DR location with ease and zero business interruptions. Opti9 also offers the practice access to a variety of Colocation, VMware and Zerto-powered DRaaS and Cloud solutions as it continues its created a new revenue stream for Nelnet Business Solutions.


Service Provided

Cloud Service & Disaster Recovery


Client HQ

Long Island, New York


About the Client

As the largest practice of its kind in the United States, Long Island Plastic Surgical Group (LIPSG) is among the most well-established plastic surgery practices in the nation. Founded in 1948, LIPSG offers compassionate and comprehensive care through the collective medical experience of its specialty-trained surgeons.

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